THE RITUAL GUIDE
Common questions
1. What does "dual-phase" mean if the oil doesn't contain water?
It is a sophisticated combination of lightweight, volatile components and rich natural oils with different molecular weights. Because some ingredients are lighter than others, they separate when at rest. By shaking, you activate the blend to get the perfect ratio of nutrients in every single drop.
2. How do I correctly use the Golden Ritual oil?
Shake the bottle well before use to merge the phases. Warm a small amount of oil between your palms, then apply it to the ends and dry, damaged parts of your hair. Comb through and leave it for 5 minutes to absorb completely. Do not rinse.
3. Will the oil make my hair greasy?
No, if you follow the instructions. The formula is designed to absorb into the hair fiber within 5 minutes. The lightweight components ensure an even application and then evaporate, leaving the hair soft, smooth, and shiny without a heavy or greasy residue.
4. How much product do I need and what hair type can I apply it to?
Apply a small amount to dry or damp hair after washing and drying. Since the formula is highly concentrated, a few drops are usually enough. For a more intensive effect, you can apply a larger amount as a treatment before washing or mixed into the hair mask for even better results.
5. What are the main active ingredients in the oil?
The core of the formula consists of Macadamia oil for nourishment, Wheat Germ oil for structural repair, Argan and Linseed oil for brilliant shine, and Panthenol (Provitamin B5) for hair elasticity.
6. Is the product suitable for colored and damaged hair?
Absolutely. Ingredients like Vitamin E (Tocopheryl Acetate) and Wheat Germ oil help protect the hair from dryness and breakage, which is crucial for hair that has been chemically treated.
7. Is Cartella suitable for all hair types?
Yes. Due to the balanced composition of light and rich oils, the product does not weigh down fine hair, yet it is nourishing enough to tame thick, dry, and unruly hair. Just use it wisely, start with 2 drops, and you will see if you need to add more or less.
8. Do you offer options for hair salons (B2B)?
Certainly. Cartella has its roots in the professional hair styling world. For partnerships and wholesale terms, please contact us via our contact form or email.
9. What if I am not satisfied with the product?
Your satisfaction is our priority. If the product does not meet your expectations, please contact us within 14 days of receipt, and we will assist you with a return or exchange.
10. How long does one bottle (50ml) last?
With regular use, one bottle lasts approximately 3 to 5 months (can be less, can be more - depend of use). Since the formula contains no fillers (like water), every drop is highly effective.
11. Can I take the product on a plane in my carry-on luggage?
Yes! The Golden Ritual bottle contains 50ml, which is the ideal size for travel. It fits perfectly in your carry-on, as it meets all airline regulations for liquids (up to 100ml)
12. How does the oil protect hair from salt water and sun?
Salt water and sun can severely dry out hair and "open" the cuticle. Applying the oil before heading to the beach creates a protective film (a mechanical barrier) that prevents salt from penetrating deep into the hair. After swimming, rinse your hair with fresh water and reapply a drop of oil for instant softening.
13. Does the product contain animal-derived ingredients?
No. Cartella Premium Hair Oil contains no animal-derived ingredients and is not tested on animals.
14. How should I store the oil to keep it effective?
Store the product at room temperature (up to 25°C), away from direct sunlight. This ensures that the natural oils and vitamins retain their full potency.